Uphold is a digital finance platform that allows users to buy, sell, hold, convert, and transfer a wide range of assets including:
- Cryptocurrencies (e.g., Bitcoin, Ethereum, XRP)
- Precious metals (e.g., gold, silver)
- Fiat currencies (e.g., USD, EUR, GBP)
- Equities and other financial instruments (in select jurisdictions)
To log into your Uphold account securely, follow these steps:
🔐 How to Log In to Uphold
-
Visit the Official Website
Go to https://wallet.uphold.com to access your account. -
Enter Your Credentials
Input your registered email address and password. -
Complete Two-Factor Authentication (2FA)
If you have 2FA enabled, enter the verification code sent to your device.
⚠️ Important Security Tips
-
Verify the URL: Ensure the website address is exactly
https://wallet.uphold.com
. - Avoid Phishing Attempts: Be cautious of unsolicited emails or messages asking for your login details. Uphold will never request sensitive information via email or SMS.
- Enable Two-Factor Authentication: This adds an extra layer of security to your account.
- Use Strong Passwords: Create a complex password combining letters, numbers, and special characters.
- Log Out After Use: Always log out when you're finished, especially on shared or public devices.
🔄 Troubleshooting Login Issues
If you're experiencing difficulty logging in:
-
Forgot Your Password?
Click the “Forgot Password?” link on the login page and follow the instructions to reset your password. - Not Receiving Verification Codes?
- Check your phone's signal and settings.
- Ensure your authenticator app's time settings are correct.
- Try using a different device or contact Uphold support if the issue persists.
-
Account Locked?
Multiple failed login attempts may temporarily lock your account. Wait for a specified time or contact Uphold support for assistance.
🆘 Need Help?
If you continue to experience issues:
- Contact Uphold Support: Visit the Uphold Help Center to submit a support ticket.
-
Official Communication Channels: Uphold will only email you from addresses ending in
@uphold.com
or@help.uphold.com
. Be wary of emails from other domains.